1. Introduction

ITVERGE LIMITED ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Company Information

Company Name: ITVERGE LIMITED
Registration Number: 16166565
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]

3. Information We Collect

3.1 Personal Information

We may collect the following personal information when you:

• Submit contact forms or consultation requests
• Subscribe to our newsletters
• Interact with our website

This information may include:

• Name and contact information (email, phone number)
• Company name and position
• Messages and inquiries you send to us
• IP address and browser information

3.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

4. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide consultation services
• To improve our website and services
• To send you relevant information about our services (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal information based on:

• Legitimate Interest: To provide and improve our services
• Consent: When you voluntarily provide information
• Contractual Necessity: To fulfill service agreements
• Legal Compliance: To meet regulatory requirements

6. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact inquiries: 3 years from last contact
• Service agreements: 7 years after contract completion
• Website cookies: As specified in our Cookie Policy

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

• Right of Access: Request information about personal data we hold
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing

To exercise these rights, contact us at [email protected].

10. International Transfers

As we operate across CIS countries, your personal information may be transferred and processed in different jurisdictions. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Address: 128 City Road, London, United Kingdom, EC1V 2NX